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The key Manchester train service cut to once an hour ‘to make it more reliable’

The London-Manchester Avanti West Coast reduced timetable takes effect from today but it will be be reviewed weekly, bosses say.

Trains from London to Manchester will only run once an hour from Monday (17 January) as rail operators cut services with the aim of making their services more reliable.

Avanti West Coast, which usually schedules three trains an hour from London Euston to Manchester Piccadilly, says the change is expected to last until 25 February, but will be reviewed weekly.

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It comes after around 15 % of the operator’s services were cancelled during December due to staff shortages caused by the rise of the Omicron variant.

But passenger numbers on these services have dropped to around 40 % now.

Other rail operators in the region have already amended their timetables in recent weeks, reducing the frequency of services to cope with staff shortages.

Metrolink has also prepared a reduced timetable for trams, but bosses believe they have now passed the peak of staff absences which reached up to 20 %.

What other services have been affected previously?

Avanti West Coast regional growth manager Charlie French explained the decision behind the ‘drastic drop’ in services to councillors in Greater Manchester on Friday.

He said: “The passenger numbers are much lower so we are comfortable that one train an hour can accommodate those customers travelling.

“It’s not great news, but it’s the right thing to do, we feel, to give that reliability of service.”

As well as the hourly service from London to Manchester via Stoke, there will be four additional trains each way every day via Crewe calling at Wilmslow.

TransPennine introduced an amended timetable on last Monday (10 January) to cope with sickness absence among train crews which is still around 18 %.

Passenger numbers have fallen to 51 % of pre-pandemic levels having returned to between 75 and 85 % before the latest wave of the virus.

Northern implemented a new timetable on 4 January – although it has not been hit by Covid-related staff absences as much as other operators have.

More than a quarter of staff at some depots have been off sick at certain points, but across the company the Covid-related absence rate is 3.9 %.

What about trams?

Metrolink’s workforce has also been affected by the Omicron wave with up to 20 % of frontline staff unavailable to work at certain points since December.

More than 10 % of tram drivers are still not available, but the peak has passed.

Head of Metrolink Danny Vaughan apologised for the reduced service on three lines from 5pm on New Years’ Eve which was caused by a shortage of drivers.

But the service also faces a backlog in maintenance and supply chain issues.

A Metrolink tram in Manchester Credit: Shutterstock

He said: “We did prepare some options to look at a reduction in timetables.

“But we think now that we’re passed the peak of absences and we don’t think we will need to implement those more permanent reductions.

“We’re still seeing absences, but performance is improving.

“Hopefully we’re past the worst.”