The results of the NHS GP Patient Survey 2023 are in and there are mixed reviews nationally and in Greater Manchester.
The survey is produced annually by Ipsos on behalf of NHS England and aims to ascertain how satisfied patients are with their GP surgeries. This year, 2.7million took part in the survey, which was carried out between January and April.
Nationally, the majority of participants (71.3%) reported ‘very good’ or ‘fairly good’ experiences at their GP practices, however this is the lowest it has been in six years. At the same time, the number of participants that reported having a ‘fairly poor’ or ‘very poor’ experience is the highest it has been in six years, up 0.6 percentage points from last year.
Results for Greater Manchester surgeries contain the full range of satisfaction levels. On one end of the spectrum, there’s Marple Bridge Surgery with 99.4% of patients reporting an overall ‘good’ experience. And leading the list of worst-rated surgeries is Werneth Medical Practice, with 45.5% of patients describing their experience as ‘poor.’
How do the GP surgeries in Greater Manchester compare? Here we reveal which GPs had the highest satisfaction ratings in the area. Surgeries with multiple branches are listed under the name of their lead surgery.
1. Marple Bridge Surgery
At Marple Bridge Surgery on Town St, Marple Bridge, 99.4% of patients surveyed said their overall experience was good.
2. Milnrow Village Practice
At Milnrow Village Practice on Newhey Road, Newhey, 98% of patients surveyed said their overall experience was good.
3. Hawkley Brook Medical Practice
At Hawkley Brook Medical Practice at Worsley Mesnes Health Ctr, 97.9% of patients surveyed said their overall experience was good.
4. Riddings Family Health Centre
At Riddings Family Health Centre at 34 Riddings Road, Timperley, 97.9% of patients surveyed said their overall experience was good.