Greater Manchester pub duo named among best in the country
The King William IV in Newton, Hyde, is celebrating after its operators, Nicole Webb and Dave Parrott, were named ‘Best Centre of Excellence Operators’ at Craft Union Pub Company’s annual awards.
The award recognises the pair’s exceptional contribution to the business, not just for running a first-class local pub, but for training and mentoring new operators across the UK, setting them up for long-term success.
From the day a new operator starts with Craft Union, Nicole and Dave make them feel at ease, giving them the confidence to step into their roles. They provide comprehensive packs, practical tools, and step-by-step documents and videos to guide them. Their passion for pubs shines through in everything they do, and their dedication to developing others sets a fantastic example.
What really sets them apart is their ongoing support. Their commitment doesn’t end after the first two weeks of training, they consistently stay in touch, regularly visit sites, and are always ready with advice and guidance for the new operators.
Pub Operator Nicole said: “We’re absolutely over the moon to win this award, it means the world to us. The King William IV is at the heart of our community, and we’re so proud to represent Hyde on a national stage. Helping new operators find their feet and watching them grow into confident, successful pub operators is really rewarding. We love what we do, and to be recognised for it is just incredible.”
Frazer Grimbleby, Craft Union Managing Director, said: “Nicole and Dave are true ambassadors for what makes Craft Union special – passionate, community-focused, and always willing to help others. Their dedication, attention to detail and commitment to supporting new operators have set the benchmark for excellence across the business.”
The Craft Union Operator Awards are held every year by the pub company to celebrate the hard work and dedication of their pub operators across the UK who go the extra mile for their communities.