Deliveroo, Just Eat and Uber Eats sign charter to make Manchester's streets safer

The charter is called “Greater Manchester Food Delivery Charter” created between Transport for Greater Manchester (TfGM), Greater Manchester Combined Authority (GMCA), the police and fire service.

TfGM said: “It aims to create an industry standard for couriers who use bikes - including electrically-assisted pedal cycles (EAPCs) and e-bikes - to deliver food safely across Greater Manchester without endangering themselves or others.”

Adding: “Developed in collaboration with the food delivery companies and GMCA, the charter positively reinforces how couriers should ride safely and legally – on roadworthy bikes – at all times, with delivery schedules that are realistic and do not incentivise them to break the law. Under the charter, couriers are also encouraged to report collisions involving injury to the police to help identify hotspots and reduce incidents.”

Food delivery is a vital service for fast-growing Manchester, it is thought that “100,000 people will live in the city centre by 2026”, therefore, it is incredibly important that food delivery is efficient and safe for the continuing customer base and deliverers.

Greater Manchester is already committed to creating a greener and safer city for us all to enjoy with their Vision Zero plan. TfGM said: “The Food Delivery Charter will play an important role in achieving this, specifying the legal requirements and regulatory expectations of cyclist couriers and fostering better collaboration between the companies and public sector in Greater Manchester.”

Andy Burnham, Mayor of Greater Manchester said: “Thousands of deliveries are made across Greater Manchester every day and many couriers ride safely and responsibly on our streets. By signing up today, Deliveroo, Uber Eats and Just Eat are showing us they are as serious as we are about making our streets safe for everyone– including the couriers themselves and pedestrians – and I am looking forward to us working together on this.

Adding: “Collaborating with the three major delivery companies is a massive step forward, and we’ll regularly be getting around the table to tackle any issues that emerge.”