Greater Manchester substance misuse service rated 'requires improvement' for three regulation breaches

The CQC said: “We found that overall, the service was rated Requires Improvement. This was because some areas required improvement to ensure consistently high standards of care.”

T.H.O.M.A.S Salford Recovery Centre was registered with the Care Quality Commission in June 2011, to deliver accommodation for persons who require treatment for substance misuse.

The Salford Recovery Centre service is provided by the T.H.O.M.A.S (Those On The Margins Of A Society) organisation, which is an independent substance misuse service provider. It provides substance addiction residential rehabilitation for males over 18 years of age. The service is commissioned by the local NHS trust to provide services as part of the Achieve network.

The recovery model of Salford Recovery Centre is a structured, abstinence-based residential recovery programme built around the internationally recognised 12-Step model. Residents live and engage as part of a therapeutic community, where recovery is supported through shared responsibility, mutual support, and a safe, substance-free environment.

The CQC said: “At the time of the assessment, the service had a nominated individual but did not have a registered manager. Interim management arrangements were in place, and the service later submitted a registered manager application.

“We rated the service Requires Improvement because we found 3 breaches of regulations in relation to premises and equipment, governance, and staffing.

We have asked the provider for an action plan in response to the concerns found at this assessment.”